Version 1 | Dated: 23 May 2018
This policy applies to the following businesses:
Barbara Morgan, 14 Rowan Court, Frome, BA11 2SJ
Barbara Morgan trading as Coming Home, 14 Rowan Court, Frome, BA11 2SJ
What personal data do we hold and where?
Personal data relates to any information about a natural person that makes you identifiable which in the case of Coming Home, will include your name, telephone number, email address and with trainees all the above plus postal address. These are stored and password-protected on Barbara Morgan’s computer and in the case of mobile phone numbers on Barbara Morgan’s mobile phone with first name and initial for surname.
What sensitive personal data do we hold and where?
Clients and Supervisees
Personal notes taken by Barbara Morgan from client/supervisee sessions are handwritten and stored securely at her home address as detailed above. This information will only be shared with her supervisor in line with good practice in the profession. This person would be the person to contact you in the event of the early death or inability to work of Barbara Morgan and her being unable to contact you personally. All of this information will be kept securely for three years after termination of the working contract.
Current and Past trainees
In addition to the above personal data, essays and assessments are stored securely on Barbara Morgan’s computer. These are shared only with her Co-trainer(s). This information will be destroyed three years after termination of the working contract.
What is a Data Controller?
For general data protection regulation purposes, the “data controller” means the person or organisation who decides the purposes for which and the way in which any personal data is processed.
The data controller is Barbara Morgan, 14 Rowan Court, Frome, BA11 2SJ.
The data protection officer is Barbara Morgan, Proprietor who can be contacted at the above address or by calling 07966 755509.
What is a Data Processor?
A “data processor” is a person or organisation which processes personal data for the controller.
What is Data Processing?
Data processing is any operation or set of operations performed upon personal data, or sets of it, be it by automated systems or not. Examples of data processing explicitly listed in the text of the GDPR are: collection, recording, organising, structuring, storing, adapting, altering, retrieving, consulting, using, disclosing by transmission, disseminating or making available, aligning or combining, restricting, erasure or destruction.
What information do we collect about you and how?
Barbara Morgan as a Data Controller, is bound by the requirements of the General Data Protection Regulations (GDPR).
You agree that we are entitled to obtain, use and process the information you provide to us to enable us to discharge the Services (as defined in our working contract) and for other related purposes including:
Updating and enhancing client records
Analysis for management purposes
Legal and regulatory compliance
We collect information about you when you fill in any of the forms on our website ie sending an enquiry, signing up for an event, filling in a survey, giving feedback etc. Website usage information is collected using cookies.
When submitting forms on our website we use a third-party software provider for automated data collection and processing purposes; they will not use your data for any purposes and will only hold the data in line with our policy on data retention.
Cookies are text files put on your computer to collect standard internet log information and visitor behaviour information. This information is then used to track visitor use of the website and to create statistical reports on website activity. For more information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. Please note in a few cases some of our website features may not function because of this.
An IP or Internet Protocol Address is a unique numerical address assigned to a computer as it logs on to the internet. Barbara Morgan does not have access to any personal identifiable information and we would never seek this information.
How will we use the information about you and why?
At Coming Home we take your privacy seriously and will only use your personal information to provide the Services you have requested from us. We will only use this information subject to your instructions, data protection law and our duty of confidentiality.
For Business to Consumer Clients and Contacts our lawful reason for processing your personal information will be “A contract with the individual” eg to supply goods and services you have requested. This also includes steps taken at your request before entering into a working contract.
We collect information on our website to process your enquiry, deal with your registration, give advice based on survey data and improve our services. If you agree, we will also use this information to share updates with you about our services which we believe may be of interest to you.
We will not share your information for marketing purposes with other companies so that they may offer you their products and services.
Security precautions in place about data collected
When you give us personal information, we take steps to make sure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are sent normally over the Internet, and this can never be guaranteed to be 100% secure (although some email providers such as Google guarantee encryption with email exchanges). As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Barbara Morgan or her assistants would like to be able to contact you with details of any future events she may be offering but she can only do this if you make a written request to join such a mailing list. If you have already consented to this, you may opt out at any point as set out below. You have a right at any time to stop us from contacting you for marketing purposes. To opt out please email: email@example.com.
Access to your information, correction, portability and deletion
What is a Subject Access Request?
This is your right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email us or write to us at the following address: Barbara Morgan 14 Rowan Court, Frome, BA11 2SJ. We will respond to your request within one month of receipt of the request.
We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing firstname.lastname@example.org or writing to the above address.
Objections to processing of personal data
It is your right to lodge an objection to the processing of your personal data if you feel the “grounds relating to your particular situation” apply. The only reasons we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights and freedoms, or the processing is for the establishment, exercise or defence of a legal claim.
It is also your right to receive the personal data which you have given to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay from the current controller if:
(a) The processing is based on consent or on a contract, and
(b) The processing is carried out by automated means.
Your Right to be Forgotten
Should you wish for us to completely delete all information that we hold about you for please contact us by
Email: email@example.com or in Writing to: Barbara Morgan, 14 Rowan Court, Frome, BA11 2SJ.
If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then tell you of the progress and outcome of your complaint. The supervisory authority in the UK is the Information Commissioner’s Office.
How to contact us
By email: firstname.lastname@example.org
Or write to us: Barbara Morgan, 14 Rowan Court, Frome, BA11 2SJ.